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Responsible gambling
At Parq Vancouver Poker Room, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our patrons.
Identifying Warning Signs. If you or someone you know is experiencing the following warning signs, it may be time to take action:
- Feeling the need to gamble with larger amounts in order to continue playing
- Using money that was allocated for other important expenses such as rent, mortgage, utilities, food and clothing
- Trying to win back losses by betting more or taking bigger risks
- Feeling anxious, depressed, or stressed about your gambling activities
Voluntary Exclusion Programs. Parq Vancouver Poker Room offers a Voluntary Exclusion Program (VEP) that allows patrons to exclude themselves from our premises for a specified period of time. This program is designed to help individuals control their gaming habits and prevent potential problems.
Deposit Limits
- We recommend setting daily, weekly or monthly deposit limits to track your spending
- Patrons can choose one-time limit increases up to the maximum allowed
- Players are required to confirm identity for changes over $1,000
Time-Outs. If you need a break from gaming activities, take advantage of our Time-Out feature. This allows players to suspend their account activity temporarily:
- Available in 24-hour increments (up to one week)
- May be extended upon request
- Requires reactivation after completion
Self-Exclusion
- Temporary or permanent self-exclusion options are available for patrons who want to take a break from gaming activities
- Self-exclusion will result in account suspension, including online access and direct deposit of winnings
- Revocation requires proof of successful counseling or other support measures
- Temporary exclusions expire 6 months after initial date unless otherwise specified
GameSense. Parq Vancouver Poker Room is proud to offer GameSense advisors at our facility. These trained professionals are available to help patrons understand gaming habits, develop healthier attitudes towards betting and provide guidance on responsible gaming practices.
By acknowledging the potential risks associated with excessive gaming and taking proactive steps, we can all enjoy a safe and entertaining experience together at Parq Vancouver Poker Room.